Help center

For immediate cancellation, reach out to Client Support on the day of your investment.

Please note that PeerBerry does not have a secondary market. If the investment is not canceled within the same day, it will be finished and closed automatically, in the time frame of agreements.

We do not deduct taxes from investors, it is investors’ sole responsibility to pay all taxes arising from the income gained by using the PeerBerry platform.

Taxation of income for each investor is based on the legislation of the respective country where the investor is a tax resident. Reach out to local authorities for more information regarding taxation. 

To generate a tax statement, go to your profile section ‘Statement’, set preferred dates, press ‘Generate’ and download:

To check your ‘Account Summary’, login to your PeerBerry profile on our website, go to the ‘Statement’ -> ‘Account Summary’ section, select the timeline of your choice, and filter out the data based on that period:

In the App, go to ‘Money’ -> ‘Account summary’ section:

Please note that you can also receive your ‘Account Summary’ data via e-mail. Go to your personal settings to modify the frequency of the ‘Account summary Overview’ e-mails.

Net annualized return (NAR) measures the actual rate of return of all your investments since you started investing on PeerBerry. It includes anything that affects your returns, such as delays and bonuses.

At the beginning (if you have started investing recently) NAR is displayed higher or lower (depends on the invested amount), as we include in the calculation counted but not paid yet interest value. Within a couple of months, NAR reaches the normal level/is displayed correctly.

NAR is calculated using the XIRR (extended internal rate of return) calculation methodology. More information about the XIRR and calculation formula can be found here.

Our partners have an obligation to buy back the loan no later than after 60 days after the loan is late (even if the end-borrower did not repay the loan to the lender). If the loan would be late, it would be closed and repaid on the 60^th day of the delay latest.

It is important to note that there have never been defaulted loans on PeerBerry. All loans to our investors are always covered, including accrued interest. 

Having some part of your loans late is normal in the entire p2p market, especially within short-term loans. The late loans generate the same interest as current ones, which means you will receive the principal amount + earned interest for the complete period of the initial term and overdue.

When a loan is late, the ‘Next payment’ date in your investments list changes with each additional day.

To sort out the loans that are late, go to the ‘My investments’ section in your PeerBerry profile, and press the arrows next to the ‘Estimated final payment date’ column. The late loans will appear at the top of the list.

A loan might be late for a maximum period of 60 days. On the 60^th day, it would be automatically finished and paid.

A total period of how many days there are between the investment’s start date and the final (closing) date is taken into calculation. The total investment days number is calculated using the ‘DAYS360’ function, which may be found here.

The interest you will earn for short-term loans is counted upon the formula:

invested amount/360 (days in a year) * investment term in days * interest rate.

For example, if you invest 100 Eur for 30 days with an interest rate of 11%, the calculations go as follows: 100/360*30*0.11 = 0.92 Eur.

Interest earned is rounded up to the investor’s advantage up to 2 numbers after the decimal point, based on standard mathematical calculations.

The time of repayments depends on the loan type. The payments for the long-term and leasing loans happen monthly according to the schedule: you get part of the principal amount + part of the earned interest. The payments for business and real estate loans also happen monthly, but you get only a calculated part of the interest, the principal amount is paid after the loan is closed. The payments for the short-term loans happen after the loans are closed, you will receive the full principal amount with earned interest.

This information is visible in each loan detail. To see the loan details and payment schedule press the green loan ID number in your investments list.