If an investor passes away, their legal heir(s) can contact us to request to withdraw the inherited funds.
Step 1. Contact us
Email our support team at [email protected] and provide:
- A copy of the death certificate in English.
- A notarized copy of the inheritance document (or certificate of inheritance) in English.
- A copy of the heir’s valid ID.
Step 2. If there is more than one heir
If there are multiple heirs, either:
- All heirs submit a joint request; or
- One heir submits the request together with notarized powers of attorney from the other heirs. In this case, we transfer the funds in a single payment to the authorized heir.
Step 3. Identity verification
Before we can release any funds, we will:
- Verify the heir’s identity.
- Verify the recipient’s bank account.
- Confirm that the recipient matches the person named in the inheritance documents.
Step 4. Payment
Once the documents have been approved, we will:
- Close access to the investor’s PeerBerry profile.
- Calculate the amount due, including the invested principal, accrued interest, and any other payable amounts.
- Transfer the funds to the heir’s bank account in accordance with the steps above.
If you have any questions about withdrawing the inherited funds or the required documents, please contact our support team at [email protected].
