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    My account balance reached 10 000/25 000/40 000 Eur, but I did not get the Silver/Gold/Platinum category. Why?

    Either your 90 days period as a PeerBerry customer has not passed yet, or you have added funds after the calculations already happened. Let us remind you that calculations happen on the very last days of each month, and the updates appear on the very first days of each new month.

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